Ernest Sports ES12 Player Golf Launch Monitor
Ernest Sports ES12 Launch Monitor
Have you ever stood over a shot and debated what club you should hit?
Have you ever left the driving range feeling like you didn't get as much out of the session as you wanted?
If you are a golfer, the answer to both of those questions is likely a big YES.
Whether you want to create your own indoor golf range or want to take your practice sessions to the next level, the ES12 Player Launch Monitor will give you the essential data points you need to start improving your game. Using doppler radar technology, this launch monitor accurately captures ball speed and distance and immediately displays these data points on a clear LCD screen.
Your FREE Ernest Sports app on your smartphone will be your personal caddy that you can take with you on the course. The app is going to be like your new digital golf assistant that will tell you the optimal club you should hit based on your distance from the pin and historical shot performance of each club. This takes the guesswork out of the game!
Key Features of the ES12 Launch Monitor
The ES12 Launch Monitor is the perfect blend of accuracy and affordability. Using Doppler radar technology, this launch monitor accurately displays ball speed and distance data shot after shot instantly on a clear LCD screen.
- Doppler radar technology with incredible accuracy
- Clear LCD screen displaying ball speed and distance data
- Extremely easy to use and setup
- Highly portable at only 10 oz. - fits right in your golf bag (encased in a rubber case)
- Bluetooth compatible with included Ernest Sports app
FREE Ernest Sports App
Access your own shot distance data anywhere with your Ernest Sports app to give you insight into optimal club selection. Using the Course Caddy feature in the app, you can input the distance from the flagstick and the ES12 will provide a club recommendation based on the logged range sessions and past performance of each club in your bag.
You get visual data feedback on each shot but you also get audio feedback too! The Ernest Sports app will provide immediate audio feedback on every shot so you don't have to stop during your practice session. If you are indoors, you should easily be able to hear the audio coming from your smartphone or tablet. If you are out on the range, we'd recommend using wireless headphones for extra clarity.
- Compatible with iOS and Android devices
- Ability to track and analyze practice sessions
- Visible and audio feedback on each shot
- Course Caddy feature - club recommendation based on past performance
- Range Session Data Feature - track your practice session key data points
- Club Gapping feature - allows you to analyze shot data by club
- Side-by-side video analysis - analyze and improve your swing plane
- Skills challenge feature - gamify your improvement and challenge your skills
- Course view feature - analyze your shot data on the course
- Data can be exported and analyzed in Excel format
From junior golfers to scratch golfers, this system brings new life to your practice sessions by providing the data needed to analyze, track and improve your game!
ES12 Specs
- Color: Black with blue protective case
- Dimensions: 5.3" (h) x 3.0" (w) x 1.6" (d)
- Weight: 10 oz.
- Power: Standard 9V Battery (2 included)
- Display: 6.7" (h) x 1.7" (w)
- Operating Temperature: 25 - 125 degrees (F)
Create an Indoor Driving Range right in the comfort of your own home!
The ES12 pairs well with any of The Net Return's Indoor Golf Net & Mat sets allowing you to dial in your distances in your living room, basement, garage, or in your backyard.
Ernest Sports Warranty & Return Policy
Warranty
Each Ernest Sports product has a 1-year manufacturer warranty covering manufacturer defects. For a repair to be covered by the warranty, it must have been purchased directly from Ernest Sports or an authorized Ernest Sports distributor less than one year prior to date of return for repair. Warranties do not transfer with change of ownership, unless authorized by Ernest Sports.
Contact Ernest Sports at 855-354-4653 to receive a RA# prior to sending your unit. Ernest Sports is unable to process returns unaccompanied by a RA#. When mailing your product, please include a phone number, return address and a brief description of your problem along with the RA#.
Repair
Call Ernest Sports at 855-354-4653 for information on the repair of your Ernest Sports product. With approval, Ernest Sports will issue an RA#. All repairs must have an RA# clearly marked on the outside of the box. Inside the box and along with your RA#, be sure to include a phone number, return address and a brief description of the issues you are experiencing with your unit.
Return Policy
Ernest Sports does not accept a return without prior approval and the issuance of an RA (Return Authorization) number. Once approved and issued the RA number must be posted on the outside of the package and on a note inside. Ernest Sports reserves the right to either remotely repair or replace the ES16 if deemed necessary before any refund option may be exercised. The Ernest Sports ES16 Tour golf launch monitor may be returned within 30 days from ship date for a refund of the purchase price, less shipping and restocking fees. Return shipping is the responsibility of the customer including the risk of loss. Unless the product is defective, Ernest Sports may charge up to a 15% restocking fee of the purchase price, plus any sales tax.
If software licenses have been downloaded they are not returnable. Any non-defective equipment purchased from Ernest Sports is not returnable.
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. Don't just take our word for it, see what our customers have to say.
-
WE LOVE THE GAME AS MUCH AS YOU DO
When you call us you get a real golfer on the other line eager to help you out. Whether you are looking for a golf simulator package, rangefinder, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the golf, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Rain or Shine Golf:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
- SkyTrak & The Net Return ship to Canada for FREE
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
Norton Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to info@rainorshinegolf.com for a quote.
-
We Are An Authorized Dealer
- Rain or Shine Golf is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
-
We Offer Financing
- We offer the flexibility to pay for orders over $299 over time. Simply choose "Pay Over Time with Bread." at checkout.
This is why Rain or Shine Golf is the #1 Choice of Golf Fanatics!
30 Day Buy & Try Return Policy
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for. That's why we offer a 30 Day Return Policy.
If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at returns@rainorshinegolf.com with your order number and we will provide detailed instructions on how to process the return.
Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order as well as a restocking fee.
Once your return item(s) have been received and inspected, we will send you an email notification that we have processed your return payment (minus a 10-40% restocking fee*) to your original payment method.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "Like New" condition and must contain all original packaging and accessories. "Like New" means that the items you ordered must not show any visual signs of wear. If items are returned with visual signs of wear, or have any minor issues due to use, items may still qualify for return for “Refurbished Use”, in this case a 40% restocking fee will be assessed. Items that are damaged or are showing significant signs of wear will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at returns@rainorshinegolf.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
Damages
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to customerservice@rainorshinegolf.com the day of delivery. Rain or Shine Golf will pay for shipping defective, damaged, or incorrect merchandise at our cost. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
Cancellations
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Buy & Try Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
- If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
- All simulation software subscription sales are final and non-refundable
- Rain or Shine Golf only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
For more information on Shipping & Returns see our FAQ page.
Rain or Shine Golf offers FREE SHIPPING on all orders delivered within the contiguous United States.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. This is located near the top of the product page below the product price. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at customerservice@rainorshinegolf.com.
Expedited shipping is available for an additional cost on some products. Give us a call at 1-888-831-9489 or email us at customerservice@rainorshinegolf.com and we will get back to you as soon as possible with a quote.
Orders shipped to Alaska and Hawaii will incur freight charges and the shipping fees for those deliveries are the responsibility of the customer. Shipping charges are calculated after the order is submitted, so your order will be placed on hold until we can reach you by phone to confirm pricing.
Rain or Shine Golf is now also offering international shipping as well. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Rain or Shine Golf is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment.
Which payment methods do you accept?
- Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
- PayPal
- Google Pay
- Financing through Bread.
What is your return policy?
Please see our "We Accept Returns" page for more information.
What is your cancellation policy?
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Buy & Try Return policy and will be subject to return shipping costs.
What if my product is damaged?
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to customerservice@rainorshinegolf.com the day of delivery. Rain or Shine Golf will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find a Cart button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout Now".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at .
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for shipment, we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact customerservice@rainorshinegolf.com.
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is stock and we process the charges to your credit card it will ship within 5 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at customerservice@rainorshinegolf.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Do you offer expedited shipping?
Expedited shipping is available for an additional cost on some products. Give us a call at 1-888-831-9489 or email us at customerservice@rainorshinegolf.com and we will get back to you as soon as possible with a quote.
Do you ship internationally?
If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Rain or Shine Golf is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment.
Rain or Shine Golf does offer FREE Shipping in Canada on SkyTrak and The Net Return products.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our Contact Us page or fill in the form below.
Ernest Sports ES12 Launch Monitor
Have you ever stood over a shot and debated what club you should hit?
Have you ever left the driving range feeling like you didn't get as much out of the session as you wanted?
If you are a golfer, the answer to both of those questions is likely a big YES.
Whether you want to create your own indoor golf range or want to take your practice sessions to the next level, the ES12 Player Launch Monitor will give you the essential data points you need to start improving your game. Using doppler radar technology, this launch monitor accurately captures ball speed and distance and immediately displays these data points on a clear LCD screen.
Your FREE Ernest Sports app on your smartphone will be your personal caddy that you can take with you on the course. The app is going to be like your new digital golf assistant that will tell you the optimal club you should hit based on your distance from the pin and historical shot performance of each club. This takes the guesswork out of the game!
Key Features of the ES12 Launch Monitor
The ES12 Launch Monitor is the perfect blend of accuracy and affordability. Using Doppler radar technology, this launch monitor accurately displays ball speed and distance data shot after shot instantly on a clear LCD screen.
- Doppler radar technology with incredible accuracy
- Clear LCD screen displaying ball speed and distance data
- Extremely easy to use and setup
- Highly portable at only 10 oz. - fits right in your golf bag (encased in a rubber case)
- Bluetooth compatible with included Ernest Sports app
FREE Ernest Sports App
Access your own shot distance data anywhere with your Ernest Sports app to give you insight into optimal club selection. Using the Course Caddy feature in the app, you can input the distance from the flagstick and the ES12 will provide a club recommendation based on the logged range sessions and past performance of each club in your bag.
You get visual data feedback on each shot but you also get audio feedback too! The Ernest Sports app will provide immediate audio feedback on every shot so you don't have to stop during your practice session. If you are indoors, you should easily be able to hear the audio coming from your smartphone or tablet. If you are out on the range, we'd recommend using wireless headphones for extra clarity.
- Compatible with iOS and Android devices
- Ability to track and analyze practice sessions
- Visible and audio feedback on each shot
- Course Caddy feature - club recommendation based on past performance
- Range Session Data Feature - track your practice session key data points
- Club Gapping feature - allows you to analyze shot data by club
- Side-by-side video analysis - analyze and improve your swing plane
- Skills challenge feature - gamify your improvement and challenge your skills
- Course view feature - analyze your shot data on the course
- Data can be exported and analyzed in Excel format
From junior golfers to scratch golfers, this system brings new life to your practice sessions by providing the data needed to analyze, track and improve your game!
ES12 Specs
- Color: Black with blue protective case
- Dimensions: 5.3" (h) x 3.0" (w) x 1.6" (d)
- Weight: 10 oz.
- Power: Standard 9V Battery (2 included)
- Display: 6.7" (h) x 1.7" (w)
- Operating Temperature: 25 - 125 degrees (F)
Create an Indoor Driving Range right in the comfort of your own home!
The ES12 pairs well with any of The Net Return's Indoor Golf Net & Mat sets allowing you to dial in your distances in your living room, basement, garage, or in your backyard.
Ernest Sports Warranty & Return Policy
Warranty
Each Ernest Sports product has a 1-year manufacturer warranty covering manufacturer defects. For a repair to be covered by the warranty, it must have been purchased directly from Ernest Sports or an authorized Ernest Sports distributor less than one year prior to date of return for repair. Warranties do not transfer with change of ownership, unless authorized by Ernest Sports.
Contact Ernest Sports at 855-354-4653 to receive a RA# prior to sending your unit. Ernest Sports is unable to process returns unaccompanied by a RA#. When mailing your product, please include a phone number, return address and a brief description of your problem along with the RA#.
Repair
Call Ernest Sports at 855-354-4653 for information on the repair of your Ernest Sports product. With approval, Ernest Sports will issue an RA#. All repairs must have an RA# clearly marked on the outside of the box. Inside the box and along with your RA#, be sure to include a phone number, return address and a brief description of the issues you are experiencing with your unit.
Return Policy
Ernest Sports does not accept a return without prior approval and the issuance of an RA (Return Authorization) number. Once approved and issued the RA number must be posted on the outside of the package and on a note inside. Ernest Sports reserves the right to either remotely repair or replace the ES16 if deemed necessary before any refund option may be exercised. The Ernest Sports ES16 Tour golf launch monitor may be returned within 30 days from ship date for a refund of the purchase price, less shipping and restocking fees. Return shipping is the responsibility of the customer including the risk of loss. Unless the product is defective, Ernest Sports may charge up to a 15% restocking fee of the purchase price, plus any sales tax.
If software licenses have been downloaded they are not returnable. Any non-defective equipment purchased from Ernest Sports is not returnable.
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. Don't just take our word for it, see what our customers have to say.
-
WE LOVE THE GAME AS MUCH AS YOU DO
When you call us you get a real golfer on the other line eager to help you out. Whether you are looking for a golf simulator package, rangefinder, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the golf, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Rain or Shine Golf:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
- SkyTrak & The Net Return ship to Canada for FREE
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
Norton Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to info@rainorshinegolf.com for a quote.
-
We Are An Authorized Dealer
- Rain or Shine Golf is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
-
We Offer Financing
- We offer the flexibility to pay for orders over $299 over time. Simply choose "Pay Over Time with Bread." at checkout.
This is why Rain or Shine Golf is the #1 Choice of Golf Fanatics!
30 Day Buy & Try Return Policy
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for. That's why we offer a 30 Day Return Policy.
If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at returns@rainorshinegolf.com with your order number and we will provide detailed instructions on how to process the return.
Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order as well as a restocking fee.
Once your return item(s) have been received and inspected, we will send you an email notification that we have processed your return payment (minus a 10-40% restocking fee*) to your original payment method.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "Like New" condition and must contain all original packaging and accessories. "Like New" means that the items you ordered must not show any visual signs of wear. If items are returned with visual signs of wear, or have any minor issues due to use, items may still qualify for return for “Refurbished Use”, in this case a 40% restocking fee will be assessed. Items that are damaged or are showing significant signs of wear will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at returns@rainorshinegolf.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
Damages
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to customerservice@rainorshinegolf.com the day of delivery. Rain or Shine Golf will pay for shipping defective, damaged, or incorrect merchandise at our cost. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
Cancellations
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Buy & Try Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
- If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
- All simulation software subscription sales are final and non-refundable
- Rain or Shine Golf only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
For more information on Shipping & Returns see our FAQ page.
Rain or Shine Golf offers FREE SHIPPING on all orders delivered within the contiguous United States.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. This is located near the top of the product page below the product price. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at customerservice@rainorshinegolf.com.
Expedited shipping is available for an additional cost on some products. Give us a call at 1-888-831-9489 or email us at customerservice@rainorshinegolf.com and we will get back to you as soon as possible with a quote.
Orders shipped to Alaska and Hawaii will incur freight charges and the shipping fees for those deliveries are the responsibility of the customer. Shipping charges are calculated after the order is submitted, so your order will be placed on hold until we can reach you by phone to confirm pricing.
Rain or Shine Golf is now also offering international shipping as well. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Rain or Shine Golf is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment.
Which payment methods do you accept?
- Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
- PayPal
- Google Pay
- Financing through Bread.
What is your return policy?
Please see our "We Accept Returns" page for more information.
What is your cancellation policy?
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Buy & Try Return policy and will be subject to return shipping costs.
What if my product is damaged?
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to customerservice@rainorshinegolf.com the day of delivery. Rain or Shine Golf will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find a Cart button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout Now".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at .
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for shipment, we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact customerservice@rainorshinegolf.com.
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is stock and we process the charges to your credit card it will ship within 5 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at customerservice@rainorshinegolf.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Do you offer expedited shipping?
Expedited shipping is available for an additional cost on some products. Give us a call at 1-888-831-9489 or email us at customerservice@rainorshinegolf.com and we will get back to you as soon as possible with a quote.
Do you ship internationally?
If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Rain or Shine Golf is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment.
Rain or Shine Golf does offer FREE Shipping in Canada on SkyTrak and The Net Return products.
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