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FREE Shipping & Easy Returns

Shipping

Rain or Shine Golf is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States. 

    If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at customerservice@rainorshinegolf.com.

    Expedited shipping is available for an additional cost on some products. Give us a call and we will get back to you as soon as possible with a quote.

    Orders shipped to Alaska and Hawaii will incur freight charges and the shipping fees for those deliveries are the responsibility of the customer. Shipping charges are calculated after the order is submitted, so your order will be placed on hold until we can reach you by phone to confirm pricing.

    Rain or Shine Golf is now also offering international shipping as well. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Rain or Shine Golf is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment.

    Return Policy

    We are confident that every customer who orders from our website will be fully satisfied with their order. But if for any reason you decide you would like to return your order, we will work with you to process the return.

    If the product is damaged, you must make note of it immediately when signing for delivery and send photos to customerservice@rainorshinegolf.com the day of delivery. Rain or Shine Golf will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will work to get you the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

    If the product is not damaged, we accept returns and exchanges within 30 days of order date. Keep in mind, shipping charges and up to 20% (of total order cost) restocking fee will be non-refundable. In order to receive a refund for the item(s) ordered (minus shipping and restocking fees), the item(s) must arrive back to the warehouse in original condition. Potential expedited shipping charges applied to these orders are non-refundable.

    Please note, we are dependent upon our vendors’ return policies. If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions.

    Rain or Shine Golf only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

    If you decide you want to return your order, please email us at customerservice@rainorshinegolf.com and we will assist you. We want to make this as simple of a process as possible for you.

    For more information on Shipping & Returns see our FAQ page.

    Please note: We do not accept returns on any simulator screen products. Please consider this when making your purchase.



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